Privacy Policy

Effective Date: June 23, 2026

Welcome to Tarotista Gems (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws in the Philippines.

By using our website or purchasing our products and/or services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or place an order:

  • Full name
  • Birth date
  • Email address
  • Mobile number
  • Shipping and billing address
  • Order details
  • Payment confirmation details
  • Messages or inquiries sent through our contact forms or social media pages

We may also automatically collect certain technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics data

2. How We Use Your Information

Your information is used solely for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and shipping notifications
  • Responding to inquiries
  • Improving our website and customer experience
  • Preventing fraud and unauthorized transactions
  • Complying with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Payment Information

Payments are securely processed through PayMongo, which supports multiple payment methods including QR Ph, GCash, Maya, GrabPay, Visa, and Mastercard.

Tarotista Gems does not collect or store your complete card details, banking credentials, or other sensitive payment information on its servers. All payment transactions are processed through our trusted payment partner using industry-standard security measures. Orders will only be processed after successful payment confirmation. In the event of a failed or cancelled transaction, no order will be shipped until payment has been successfully completed.

By completing a purchase, you also agree to the terms and privacy practices of the applicable payment provider.

4. Shipping and Delivery

To complete your order, we may share necessary information such as your name, address, and contact number with our trusted courier and logistics partners solely for delivery purposes.

5. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

If you voluntarily subscribe to our newsletter or promotional updates, we may send information about new products, special offers, or announcements.

You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

7. Data Protection

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

While we strive to keep your information secure, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Subject to applicable laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent for certain data processing activities
  • File a complaint with the appropriate data privacy authorities

10. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.

11. Spiritual and Metaphysical Products Disclaimer

Tarotista Gems offers crystals, bracelets, and related spiritual products for personal, cultural, and wellness purposes.

Any descriptions regarding symbolism, energy, intention, or traditional metaphysical properties are provided for informational and spiritual interest only. Our products are not intended to diagnose, treat, cure, or prevent any medical, psychological, financial, or legal condition, and should not replace professional advice or services.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page together with the updated effective date.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, you may contact us through the Contact page available on our website or through our official Tarotista Gems social media channels.